Fulfillment Policy

The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person on this website and compliant to the Company’s terms and conditions, either therein or in a separate written contract. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect to the provision of the Company’s stated services, in accordance with and subject to, prevailing laws of the State of New York. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

Delivery Policy

At Snowmad Digital, we sell digital marketing services. We deliver our services to clients via electronic and telephonic means pursuant to our client’s requests.

Refunds

We may offer returns in the following conditions:

If the service has not been performed at all during the term of our contract.

Exceptions

  • Notwithstanding other provisions of this Policy, we may refuse to grant returns or refunds if:
  • You received what you ordered, but simply changed your mind about the service.
  • You were aware or notified of the problems with the service before making the purchase.
  • You did not like your purchase or realized you had no use of it.
  • You received the service/product and failed to make a report within 7 days from the date of receipt.

Return Policy

At Snowmad Digital, we sell digital marketing services. No returns can be made, but in some circumstances, we offer refunds. Our refund policy has been explained above.

Cancellation Policy

The following are to note:

Once a contract with Snowmad Digital has been signed, cancellations are not permitted.

Project Abandonment

If after repeated attempts by Snowmad Digital to begin service, continue service, or finalize the delivery of the Services, Client fails to participate or becomes otherwise unresponsive to Snowmad Digital’s requests and such continues for a period of thirty (30) days, the project will, at the option of Snowmad Digital, be abandoned, whereupon Snowmad Digital may reduce any refund for the Services to the Client to zero, and Client hereby provides its agreement to such forfeiture of any amounts of the Fees that the Client has paid for the Services as purchased or as described in the original Work Order, wherever applicable.

Administrative and Additional Fees

The following are to note:

  • All refunds are subject to a 7% administrative fee charge.
  • All invoices and recurring payments, invoices, or subscriptions are subject to a 3% credit card processing fee.

How to Make a Complaint

If you are dissatisfied with the service provided to you and you are eligible for a refund under this Policy, you may contact us at:

Customer Service Contact Information:

  • Elizabeth Nelson
  • hello@snowmaddigital.com
  • (970) 382-1517
  • Refunds are issued at our discretion and they may be accepted or rejected.

Contact Us & Customer Service Contact Details

For inquiries or comments regarding this Policy, customers may visit https://snowmaddigital.com/contact, email hello@snowmaddigital.com, telephone (970) 382 1517, or by regular mail at 5192 S 400 W VICTOR ID 83455.

The Purchase Currency

We accept payment in USD$.

Privacy Policy

You may find our website privacy policy here: https://snowmaddigital.com/privacy-policy/

Website Security and Customer Payment Information

Our website is protected by SSL encryption.

PCI Compliance

What Is PCI Compliance?

Payment card industry (PCI) compliance is mandated by credit card companies to help ensure the security of credit card transactions in the payments industry. Payment card industry compliance refers to the technical and operational standards that businesses follow to secure and protect credit card data provided by cardholders and transmitted through card processing transactions.

PCI standards for compliance are developed and managed by the PCI Security Standards Council.

How We Keep Your Data Secure

We use Stripe to process payments only. An independent PCI Qualified Security Assessor (QSA) audited and certified Stripe as a PCI Level 1 Service Provider.

The Logos of the Credit Cards We Accept

We accept Mastercard, Visa, and bank transfers.